Important Information
Policies
To help make your stay at Best Western Inn in Santa Cruz as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies for smooth, worry-free stays.
Check-In / Check-Out: Check-in from 3:00 PM; check-out by 11:00 AM.
Minimum Age: 21 years for check-in.
Deposit: A valid credit card required at check-in.
Children: Children stay free using existing bedding.
Pets: Pets allowed in designated rooms; fees may apply.
Smoking: Non-smoking property with outdoor smoking areas.
Cancellation: Policies vary by booking; most flexible until 24–48 hours prior.